Aim: To analyse how low cost in-clinic activities increases patient satisfaction during waiting time in the OPD and assess its impact on patient satisfaction.
Objectives: Evaluate the average time spent by the patient in the Oncology OPD. Access the patient’s satisfaction level with the Low Cost in-centre Activities in OPD services provided. Scope: Identify the major cause for increased waiting time in the Oncology Clinic and rectify the delay and increase the in – Clinic Patient satisfaction Limitations: Relative of Employees those visiting many doctors were excluded.
